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Knowledge base

General Info

Who should I contact if I have issues?

Become an Identity Enhancement (IdE) provider to enable users as researchers

Why have I received an Identity Enhancement (IdE) invitation?

We are upgrading or performing maintenance on a Service – who should we notify?

Becoming an administrator for an identity provider, service provider or organisation

For an existing organisation or current AAF subscriber how long does it take to approve an additional service?

How long does it take for a new organisation to connect a service?