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Jobs at AAF

Current positions

The AAF are currently seeking expressions of interest for a dynamic and experienced individual to join our team for a 7 month maternity leave contract.

Service Delivery Manager

Your Opportunity

This position is responsible for coordinating the delivery of AAF’s portfolio of services and leading the delivery of the Australian ORCID Consortium. This includes providing a high level of professional support in the areas of service delivery, projects, reporting, committees, communication and engagement and business operations to ensure the AAF operates effectively and efficiently in accordance with standards, policies and procedures.

The core focus of the role is to provide exceptional service delivery while building strong stakeholder relationships to determine and evaluate business needs and improve outcomes for our subscribers. The successful applicant will have a broad background in Information Technology, strong business acumen and demonstrate flexibility in responding to a range of demands whilst also being adaptable to fast changing environments.

This position is a frontline role and requires a high degree of interpersonal and organisational skills, analysis of information and data, interpretation of policies, reporting to funding authorities and government, developing communication and engagement strategies, managing business operations, professional service engagements and a range of activities to promote the services offered by the AAF.

Additionally, the Service Delivery Manager will also provide leadership to a small team including a communication officer and administration officer. With lines of reporting from a technical support analyst and finance officer. The Service Delivery Manager is responsible for managing the team’s activities to meet the current and future business needs of the organisation.

This position sits within AAF’s leadership team and reports directly to the AAF Chief Executive Officer (CEO).

Send us an Expression of Interest, including your CV, to: jobs@aaf.edu.au

Position Description

Work for the AAF

We are always keen to hear from talented and experienced professionals who are interested in joining our team. Vacant positions are advertised as they arise and are listed on the Jobs at AAF webpage. However, we also hold Expressions of Interest to create a candidate pool for potential short and long-term positions.

If you would like us to keep your details for consideration when opportunities arise, send us an Expression of Interest, including your CV, to: jobs@aaf.edu.au

Working at the AAF will give you an opportunity to expand your skills and gain experience in areas such as identity management, Shibboleth software, web applications. The roles we offer include:

We will keep your CV and details for 12 months for potential vacancies or consultancies unless otherwise notified. You will be contacted if the selection panel for a current vacancy is interested in interviewing you or requires further information.

General Information

The AAF team is located in Brisbane. Depending on the role offered, positions can operate as part of a virtual team and be based in any major city centre. Some travel may also be required from time-to-time.