The AAF wishes to advise that our support service will be reduced for the Easter Public holidays from midday Thursday 1 April 2021 to Monday 5 April 2021 inclusive. Incoming support tickets will be monitored but only critical tickets will be attended to.
AAF support service will be reduced for the Australia Day public holiday on Tuesday 26 January 2021. Incoming support tickets will be monitored but only critical tickets will be attended to.
On August 31 2020, the AAF Board voted on changes to the Federation Rules
We’re on the move…
The move from the AAF Federation Registry to the CRM will take place on 3 December.
We will be able to store customer contact information including:
- Primary Representative
- PA to Primary Representative
- Product and Services manager
- Billing information etc.
This will help the AAF manage and maintain information and more easily communicate with our customers.
Moving to a better way to manage AAF contact information
The AAF will be implementing a Customer Relationship Management system (CRM) in December. The new CRM will make it easy to deliver a consistent customer experience and help to improve the way we communicate with you.
AURIN (Australian Urban Research Infrastructure Network) provides support to Australian researchers, planners, and policy makers to inform evidence-based decision making. The eresearch facility enables critical decision making for Australia’s future growth, sustainability and urban planning. AURIN provides a range of online tools and services to support spatio-statistical analysis and data visualisation. Known as Australia’s single largest centralised online resource of clean, integrated, spatially enabled, research-ready data – AURIN enables users to transform data into valuable insights.