30Nov

Customer Relationship Management (CRM) system

November 30, 2020

We’re on the move…

The move from the AAF Federation Registry to the CRM will take place on 3 December.

We will be able to store customer contact information including:

  • Primary Representative
  • PA to Primary Representative
  • Product and Services manager
  • Billing information etc.

This will help the AAF manage and maintain information and more easily communicate with our customers.

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17Nov

New Customer Relationship Management (CRM) system

November 17, 2020

Moving to a better way to manage AAF contact information

The AAF will be implementing a Customer Relationship Management system (CRM) in December. The new CRM will make it easy to deliver a consistent customer experience and help to improve the way we communicate with you.

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