24Jan
Reduced support for Australia Day
AAF support service will be reduced for the Australia Day public holiday on Tuesday 26 January 2021. Incoming support tickets will be monitored but only critical tickets will be attended to.
15Jan
Changes to our Federation Rules
On August 31 2020, the AAF Board voted on changes to the Federation Rules
30Nov
Customer Relationship Management (CRM) system
We’re on the move…
The move from the AAF Federation Registry to the CRM will take place on 3 December.
We will be able to store customer contact information including:
- Primary Representative
- PA to Primary Representative
- Product and Services manager
- Billing information etc.
This will help the AAF manage and maintain information and more easily communicate with our customers.
17Nov
New Customer Relationship Management (CRM) system
Moving to a better way to manage AAF contact information
The AAF will be implementing a Customer Relationship Management system (CRM) in December. The new CRM will make it easy to deliver a consistent customer experience and help to improve the way we communicate with you.